Telemarketing

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Glossary

Smile and Dial

Smile and Dial is een verkooptechniek waarbij men uitgaande telefoongesprekken voert met potentiële klanten met een positieve, enthousiaste houding. Door te glimlachen tijdens het bellen, wordt de stem warmer en vertrouwder, wat zorgt voor meer betrokkenheid—vooral bij koude acquisitie en telemarketing. Met AI-ondersteuning worden gepersonaliseerde interacties versterkt, ondanks uitdagingen zoals burn-out of regelgeving.

Sales Cold Calling Telemarketing +3
• 7 min read

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