Sales Training

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Glossary

Usmievaj sa a telefonuj

Usmievaj sa a telefonuj je predajná technika, ktorá zahŕňa uskutočňovanie odchádzajúcich hovorov potenciálnym zákazníkom s pozitívnym, nadšeným prístupom. Usmievanie sa počas telefonovania zlepšuje tón hlasu, buduje srdečnosť, dôveru a angažovanosť – najmä pri studených hovoroch a telemarketingu. S podporou AI zvyšuje personalizované interakcie, aj napriek výzvam ako vyhorenie alebo regulácie.

Sales Cold Calling Telemarketing +3
• 6 min read

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